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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eric johnson

March 26, 2025

5  out of  5
rating by eric johnson
"Friendly, responsive, and knowledgeable. I highly recommend them to anyone looking for an insurance agency that puts the customers first."
We responded:
"Thank you, Eric!! Providing friendly, responsive, and knowledgeable service is our priority, and we're glad we could assist you. We appreciate your trust in us!"
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Andrea Loiselle

January 27, 2025

5  out of  5
rating by Andrea Loiselle
"My husband was recently involved in an auto accident where his vehicle was totaled. Everyone at the office was so kind and helpful! Wendy went out of her way to walk us through the process of filing the claim, connecting us to State Farm Claims and staying on the line to help answer questions and advocate for us the entire time. We were set up with a rental car within 3 hours of the accident and had a settlement within a week. We felt truly cared for. Thank you for the wonderful customer service!"
We responded:
"Andrea, thank you so much for sharing your experience. We’re so sorry to hear about your husband’s accident, but we’re glad Wendy and the rest of the team could provide the guidance and support you needed during such a stressful time. Ensuring you feel cared for and helping you navigate the process quickly is always our goal. We truly appreciate your business and your trust in us!"
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Dean Adolph

January 22, 2025

5  out of  5
rating by Dean Adolph
"Wendy came through with answers to my questions and then followed up with the information."
We responded:
"Thank you for your 5-star review, Dean! We are happy to help with your insurance needs here at Katie Odeen State Farm!"
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Alexandria Noble

January 17, 2025

5  out of  5
rating by Alexandria Noble
"Customer service is great! Thank You! ~Alexandria"
We responded:
"Thank you, Alexandria! We are so glad you found benefit in our conversation! Thank you :) "
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Will Spahn

January 15, 2025

5  out of  5
rating by Will Spahn
"Katie has a really great team! They were able to get me a great rate and coverage on my auto and life insurance!"
We responded:
"Thank you for your review, Will! We love helping you with your auto & life insurance!"
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Mellisa Balfanz

December 12, 2024

5  out of  5
rating by Mellisa Balfanz
"Friendly staff and easy to communicate with."
We responded:
"Thank you, Mellisa! We love working with you & your family!"
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Mike Van Ordstrand

December 5, 2024

5  out of  5
rating by Mike Van Ordstrand
"Katie and her team are wonderful to work with! I've been a customer for years and they are always available for questions or concerns. I really appreciate the calls from them for reviews and reminding me they are there for all my insurance needs!"
We responded:
"Thank you for your review, Mike! We love working with you and your family! Thank you for your business!"
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J-son Noukham

December 5, 2024

5  out of  5
rating by J-son Noukham
"Thank you Wendy from State Farm for giving amazing service when I’m in need!"
We responded:
"Thank you for your review, J-son! Wendy does an amazing job for our insurance customers here at Katie Odeen State Farm! We appreciate your business!"
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Wendy Adamek

December 5, 2024

5  out of  5
rating by Wendy Adamek
"Great people, great service!"
We responded:
"Thank you for your review, Wendy! We appreciate you!"
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Megan Balistreri

December 5, 2024

5  out of  5
rating by Megan Balistreri
"Katie’s team is so great! I like to pop in time to time to get all of my insurance questions answered and they are so fun and friendly. Emily is quick to answer and explain any questions I have and has made getting insurance for my home and cars so seamless!"
We responded:
"Thank you for your review, Megan! We love when you stop in our office in Shakopee! Emily is a rockstar when it comes to insurance! Thank you for your business!"
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Elias Abdirahman

December 4, 2024

5  out of  5
rating by Elias Abdirahman
"thanks wendy for her good jobs"
We responded:
"Thank you for your review, Elias! We agree - Wendy does a great job helping customers with their insurance - We are so glad to have you as a customer! Thank you for your business!"
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Linda Mulder

December 4, 2024

5  out of  5
rating by Linda Mulder
"I am really glad to know Emily Mulder is taking care of our account we have with State Farm. Her attention to detail is always appreciated."
We responded:
"Thank you so much, Linda! We are so happy you love working with Emily on your insurance accounts! She is a gem to have here in the office."
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Michael Demars

December 3, 2024

5  out of  5
rating by Michael Demars
"Gavin helped me set up a new policy that literally saved me hundreds of dollars a year I'm very happy with the service and the friendliness of their business I would recommend them to anybody that asked me."
We responded:
"Thank you for your super review, Michael! Gavin is great at taking care of our customers. We know insurance is not always fun to deal with, and happy we could save you so much money on your coverage! Thank you for your business!"
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Violet Madison

December 3, 2024

5  out of  5
rating by Violet Madison
"Very efficient, and friendly, extremely satisfied!"
We responded:
"Thank you for your kind review, Violet! We are so happy to hear you are satisfied with your insurance here at Katie Odeen State Farm Agency. We appreciate your business!"
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Bridgette Braquet

December 2, 2024

5  out of  5
rating by Bridgette Braquet
"The processes that Katie's office has set in place to take the best care of their customers is top notch. Their customer service cannot be beat. Everyone in the office is so friendly and helpful."
We responded:
"Thank you for your kind review, Bridgette! We love taking care of our customers with kindness and the insurance knowledge of over 81 years combined State Farm experience! "
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Candace Wicks

November 19, 2024

5  out of  5
rating by Candace Wicks
"Katie and her team are really great!! It's my 1st time getting professional insurance after several other tries over some years. I was delighted that she did what she had to to get me started! Thanks so much for your teams time & patience! Look forward to continuing to work with you! Thanks again! Have a great week!! 👍"
We responded:
"Thank you, Candace! We are so happy we could help you insure your new business! We wish you the best of luck getting started! Thank you for your business - We appreciate you!"
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Marissa Kottke

November 14, 2024

5  out of  5
rating by Marissa Kottke
"Insurance is scary, however Katie & her incredibly friendly team make it easy. Breaking things down in easy to understand ways while always making sure your best interests are kept the highest priority."
We responded:
"Thank you, Marissa! We are so glad we made insurance less scary & easy to understand! Thank you for your business, we appreciate you!"
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Alexandra Seurer

November 12, 2024

5  out of  5
rating by Alexandra Seurer
"My family loves working with Emily and Wendy! Very friendly, helpful, and knowledgeable."
We responded:
"Thank you for your review, Lexie! We agree that Emily & Wendy are amazing! We love helping you & your family with your insurance! "
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Erica Skinner

November 8, 2024

5  out of  5
rating by Erica Skinner
"Katie and her team are easy to work with and extremely knowledgeable! I highly recommend Katie for all your insurance needs!"
We responded:
"Thank you for your glowing review, Erica! We love helping with all insurance needs!"
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mike buscarino

October 28, 2024

5  out of  5
rating by mike buscarino
"Have been very happy have her as Agent for Insurance since switch of old former Agent."
We responded:
"Thank you, Mike! We are so grateful for wonderful customers like you!"
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Everette DayE

October 25, 2024

5  out of  5
rating by Everette DayE
"I have been with state farm for over 6 years. My account moved over to Katie Oden's office and she did a policy review for me. Through this review we found some gaps and a couple of things that I did not need to have. She is very courteous, patient and extremely knowledgeable regarding her business. I am extremely happy to have her as my agent."
We responded:
"Thank you for your review, William! We are extremely happy to have you as our customer! Looking forward to helping you with your insurance for many years to come!"
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Tejwattie Dhannoo

October 3, 2024

5  out of  5
rating by Tejwattie Dhannoo
"I recently switched insurance and had the pleasure of working with Katie and Wendy. Wendy was especially professional and kind, ensuring that my family felt well taken care of throughout the entire process. Their attention to detail and genuine compassion made the transition seamless. I highly recommend Katie and Wendy for anyone looking for a supportive team!"
We responded:
"Thank you so much for your glowing review! Welcome to Katie Odeen State Farm - we are so excited to continue to take care of you and your family!"
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Michael Jensen

September 18, 2024

5  out of  5
rating by Michael Jensen
"Katie Odeen's office and staff are the very best! Quick with answers to any of my questions. Very helpful!"
We responded:
"Thank you, Michael! We are so grateful for your business and wonderful Google review!"
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Melissa Kunz

August 19, 2024

5  out of  5
rating by Melissa Kunz
"This team is great to work with. I had several old life insurance policies to "update" and set up the existing auto pay with a new account. Wendy gave concise, detailed instructions. The forms were sent out promptly and she provided updates every step of the way. I can't thank her enough for making what I thought was going to be a nightmarish task seem like a cakewalk!"
We responded:
"Thank you for your wonderful review! We are so glad Wendy was able to assist you with your life insurance & make everything easy for you! Thank you for your business!"
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Brent

August 12, 2024

5  out of  5
rating by Brent
"Katie provides the personal level of attention needed to help guide anyone through the insurance process. I've always been able to reach out and get an answer, exactly what you should be looking for in an agent. Highly recommend Katie and team if you are looking for the best!!"
We responded:
"Thank you, Brent. We love working with customers like you! "