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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mellisa Balfanz

Mellisa Balfanz

December 12, 2024

5  out of  5
rating by Mellisa Balfanz
"Friendly staff and easy to communicate with."
We responded:
"Thank you, Mellisa! We love working with you & your family!"
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Mike Van Ordstrand

December 5, 2024

5  out of  5
rating by Mike Van Ordstrand
"Katie and her team are wonderful to work with! I've been a customer for years and they are always available for questions or concerns. I really appreciate the calls from them for reviews and reminding me they are there for all my insurance needs!"
We responded:
"Thank you for your review, Mike! We love working with you and your family! Thank you for your business!"
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J-son Noukham

December 5, 2024

5  out of  5
rating by J-son Noukham
"Thank you Wendy from State Farm for giving amazing service when I’m in need!"
We responded:
"Thank you for your review, J-son! Wendy does an amazing job for our insurance customers here at Katie Odeen State Farm! We appreciate your business!"
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Wendy Adamek

December 5, 2024

5  out of  5
rating by Wendy Adamek
"Great people, great service!"
We responded:
"Thank you for your review, Wendy! We appreciate you!"
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Megan Balistreri

December 5, 2024

5  out of  5
rating by Megan Balistreri
"Katie’s team is so great! I like to pop in time to time to get all of my insurance questions answered and they are so fun and friendly. Emily is quick to answer and explain any questions I have and has made getting insurance for my home and cars so seamless!"
We responded:
"Thank you for your review, Megan! We love when you stop in our office in Shakopee! Emily is a rockstar when it comes to insurance! Thank you for your business!"
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Elias Abdirahman

December 4, 2024

5  out of  5
rating by Elias Abdirahman
"thanks wendy for her good jobs"
We responded:
"Thank you for your review, Elias! We agree - Wendy does a great job helping customers with their insurance - We are so glad to have you as a customer! Thank you for your business!"
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Linda Mulder

December 4, 2024

5  out of  5
rating by Linda Mulder
"I am really glad to know Emily Mulder is taking care of our account we have with State Farm. Her attention to detail is always appreciated."
We responded:
"Thank you so much, Linda! We are so happy you love working with Emily on your insurance accounts! She is a gem to have here in the office."
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Michael Demars

December 3, 2024

5  out of  5
rating by Michael Demars
"Gavin helped me set up a new policy that literally saved me hundreds of dollars a year I'm very happy with the service and the friendliness of their business I would recommend them to anybody that asked me."
We responded:
"Thank you for your super review, Michael! Gavin is great at taking care of our customers. We know insurance is not always fun to deal with, and happy we could save you so much money on your coverage! Thank you for your business!"
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Violet Madison

December 3, 2024

5  out of  5
rating by Violet Madison
"Very efficient, and friendly, extremely satisfied!"
We responded:
"Thank you for your kind review, Violet! We are so happy to hear you are satisfied with your insurance here at Katie Odeen State Farm Agency. We appreciate your business!"
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Bridgette Braquet

December 2, 2024

5  out of  5
rating by Bridgette Braquet
"The processes that Katie's office has set in place to take the best care of their customers is top notch. Their customer service cannot be beat. Everyone in the office is so friendly and helpful."
We responded:
"Thank you for your kind review, Bridgette! We love taking care of our customers with kindness and the insurance knowledge of over 81 years combined State Farm experience! "
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Candace Wicks

November 19, 2024

5  out of  5
rating by Candace Wicks
"Katie and her team are really great!! It's my 1st time getting professional insurance after several other tries over some years. I was delighted that she did what she had to to get me started! Thanks so much for your teams time & patience! Look forward to continuing to work with you! Thanks again! Have a great week!! 👍"
We responded:
"Thank you, Candace! We are so happy we could help you insure your new business! We wish you the best of luck getting started! Thank you for your business - We appreciate you!"
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Marissa Kottke

November 14, 2024

5  out of  5
rating by Marissa Kottke
"Insurance is scary, however Katie & her incredibly friendly team make it easy. Breaking things down in easy to understand ways while always making sure your best interests are kept the highest priority."
We responded:
"Thank you, Marissa! We are so glad we made insurance less scary & easy to understand! Thank you for your business, we appreciate you!"
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Alexandra Seurer

November 12, 2024

5  out of  5
rating by Alexandra Seurer
"My family loves working with Emily and Wendy! Very friendly, helpful, and knowledgeable."
We responded:
"Thank you for your review, Lexie! We agree that Emily & Wendy are amazing! We love helping you & your family with your insurance! "
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Erica Skinner

November 8, 2024

5  out of  5
rating by Erica Skinner
"Katie and her team are easy to work with and extremely knowledgeable! I highly recommend Katie for all your insurance needs!"
We responded:
"Thank you for your glowing review, Erica! We love helping with all insurance needs!"
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mike buscarino

October 28, 2024

5  out of  5
rating by mike buscarino
"Have been very happy have her as Agent for Insurance since switch of old former Agent."
We responded:
"Thank you, Mike! We are so grateful for wonderful customers like you!"
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Everette DayE

October 25, 2024

5  out of  5
rating by Everette DayE
"I have been with state farm for over 6 years. My account moved over to Katie Oden's office and she did a policy review for me. Through this review we found some gaps and a couple of things that I did not need to have. She is very courteous, patient and extremely knowledgeable regarding her business. I am extremely happy to have her as my agent."
We responded:
"Thank you for your review, William! We are extremely happy to have you as our customer! Looking forward to helping you with your insurance for many years to come!"
Profile photo of Tejwattie Dhannoo

Tejwattie Dhannoo

October 3, 2024

5  out of  5
rating by Tejwattie Dhannoo
"I recently switched insurance and had the pleasure of working with Katie and Wendy. Wendy was especially professional and kind, ensuring that my family felt well taken care of throughout the entire process. Their attention to detail and genuine compassion made the transition seamless. I highly recommend Katie and Wendy for anyone looking for a supportive team!"
We responded:
"Thank you so much for your glowing review! Welcome to Katie Odeen State Farm - we are so excited to continue to take care of you and your family!"
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Michael Jensen

September 18, 2024

5  out of  5
rating by Michael Jensen
"Katie Odeen's office and staff are the very best! Quick with answers to any of my questions. Very helpful!"
We responded:
"Thank you, Michael! We are so grateful for your business and wonderful Google review!"
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Melissa Kunz

August 19, 2024

5  out of  5
rating by Melissa Kunz
"This team is great to work with. I had several old life insurance policies to "update" and set up the existing auto pay with a new account. Wendy gave concise, detailed instructions. The forms were sent out promptly and she provided updates every step of the way. I can't thank her enough for making what I thought was going to be a nightmarish task seem like a cakewalk!"
We responded:
"Thank you for your wonderful review! We are so glad Wendy was able to assist you with your life insurance & make everything easy for you! Thank you for your business!"
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Brent

August 12, 2024

5  out of  5
rating by Brent
"Katie provides the personal level of attention needed to help guide anyone through the insurance process. I've always been able to reach out and get an answer, exactly what you should be looking for in an agent. Highly recommend Katie and team if you are looking for the best!!"
We responded:
"Thank you, Brent. We love working with customers like you! "
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Erik T

July 29, 2024

5  out of  5
rating by Erik T
"I have had the privilege of knowing Katie Odeen and her team for many years and I highly recommend them to anyone needing great insurance and a phenomenal client experience. Their passion, professionalism, and knowledge are unmatched!"
We responded:
"Thank you, Erik! We appreciate you!"
Profile photo of Jeff Konigbagbe

Jeff Konigbagbe

July 4, 2024

5  out of  5
rating by Jeff Konigbagbe
"Katie & team are great to work with! They helped me with my homeowners insurance which provided great coverage and everything I needed to cover my first home! I am so thankful that I worked w/ Katie & her team for my insurance! For real, it’s hard to find good people. Immediately trusted these people from jump, and how they communicated w/ me, made me feel important, not just another number. Pretty great!!"
We responded:
"This comment genuinely made our day, Jeff! We're thrilled to hear that you had such a positive experience with our team. We appreciate you!"
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Jean M

July 3, 2024

5  out of  5
rating by Jean M
"Katie is a great leader, continually working to provide her team with the tools needed to be successful and provide customers with outstanding service!"
We responded:
"Thank you for your review, Jean! We appreciate you! :) "
Profile photo of William Spahn

William Spahn

June 28, 2024

5  out of  5
rating by William Spahn
"Katie and her team have great positive customer service and are always very diligent about addressing any questions/comments/concerns about insurance!"
We responded:
"Thank you for your review, Will! We love helping in a positive way :) "
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Minh Quân

June 24, 2024

5  out of  5
rating by Minh Quân
"Wendy, at the State Farm office Katie Odeen in Shakopee is a wonderful person. She helps me with everything from home insurance to car insurance, and she answers thousands of questions I have. Katie and team group were great too. For some reason, my review has been delayed. I would like to recommend to everyone this is the best insurance office I have experienced. 5stars!!"
We responded:
"Thank you, Minh! We appreciate your business and your generous review! We are so happy you enjoy working with Wendy, we think she is great too! :) "