Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of karmen sands

karmen sands

May 9, 2025

5  out of  5
rating by karmen sands
"Excellent agency. No complaints whatsoever!"
We responded:
"I'm really glad to hear you're happy with our agency, Karmen! Thanks for being a part of our State Farm family!"
Profile photo of Trevor Riebel

Trevor Riebel

May 8, 2025

5  out of  5
rating by Trevor Riebel
"I had a great experience with Katie’s team and they helped with everything very quickly!"
We responded:
"Thank you for your positive feedback, Trevor! We're so glad to hear that our team provided you with quick and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Maddie

Maddie

May 8, 2025

5  out of  5
rating by Maddie
"Katie and her team were extremely friendly and helpful in getting me insurance. They made the process as easy as possible."
We responded:
"Thank you for your kind words! We're glad our team made the insurance process easy and enjoyable for you. We appreciate you & your feedback!"
Profile photo of Ayite D'almeida

Ayite D'almeida

May 2, 2025

5  out of  5
rating by Ayite D'almeida
"Fantastic agent. Kind and pleasant to be around. Very good service as well! Thank you Katie."
We responded:
"Thank you, Ayite! Is was a pleasure working with you! We appreciate the 5-star review!"
Profile photo of Timothy Cogswell

Timothy Cogswell

April 24, 2025

5  out of  5
rating by Timothy Cogswell
"Courteous, professional, informative and saved us a bunch of money, very nice touch. 👻 Emily was "super" and easy to work with, great experience start to finish. Thanks Tim & Nancy. 👍"
We responded:
"Thank you so much for your kind words, Tim and Nancy! We're thrilled to hear that you had a great experience with Emily and that we could help you save money on your insurance. Our team always strives to provide courteous and professional service, and it's wonderful to know we hit the mark for you. If you need anything in the future, don’t hesitate to reach out. Thanks again for your support!"
Profile photo of eric johnson

eric johnson

March 26, 2025

5  out of  5
rating by eric johnson
"Friendly, responsive, and knowledgeable. I highly recommend them to anyone looking for an insurance agency that puts the customers first."
We responded:
"Thank you, Eric!! Providing friendly, responsive, and knowledgeable service is our priority, and we're glad we could assist you. We appreciate your trust in us!"
Profile photo of Andrea Loiselle

Andrea Loiselle

January 27, 2025

5  out of  5
rating by Andrea Loiselle
"My husband was recently involved in an auto accident where his vehicle was totaled. Everyone at the office was so kind and helpful! Wendy went out of her way to walk us through the process of filing the claim, connecting us to State Farm Claims and staying on the line to help answer questions and advocate for us the entire time. We were set up with a rental car within 3 hours of the accident and had a settlement within a week. We felt truly cared for. Thank you for the wonderful customer service!"
We responded:
"Andrea, thank you so much for sharing your experience. We’re so sorry to hear about your husband’s accident, but we’re glad Wendy and the rest of the team could provide the guidance and support you needed during such a stressful time. Ensuring you feel cared for and helping you navigate the process quickly is always our goal. We truly appreciate your business and your trust in us!"
Profile photo of Dean Adolph

Dean Adolph

January 22, 2025

5  out of  5
rating by Dean Adolph
"Wendy came through with answers to my questions and then followed up with the information."
We responded:
"Thank you for your 5-star review, Dean! We are happy to help with your insurance needs here at Katie Odeen State Farm!"
Profile photo of Alexandria Noble

Alexandria Noble

January 17, 2025

5  out of  5
rating by Alexandria Noble
"Customer service is great! Thank You! ~Alexandria"
We responded:
"Thank you, Alexandria! We are so glad you found benefit in our conversation! Thank you :) "
Profile photo of Will Spahn

Will Spahn

January 15, 2025

5  out of  5
rating by Will Spahn
"Katie has a really great team! They were able to get me a great rate and coverage on my auto and life insurance!"
We responded:
"Thank you for your review, Will! We love helping you with your auto & life insurance!"
Profile photo of Mellisa Balfanz

Mellisa Balfanz

December 12, 2024

5  out of  5
rating by Mellisa Balfanz
"Friendly staff and easy to communicate with."
We responded:
"Thank you, Mellisa! We love working with you & your family!"
Profile photo of Mike Van Ordstrand

Mike Van Ordstrand

December 5, 2024

5  out of  5
rating by Mike Van Ordstrand
"Katie and her team are wonderful to work with! I've been a customer for years and they are always available for questions or concerns. I really appreciate the calls from them for reviews and reminding me they are there for all my insurance needs!"
We responded:
"Thank you for your review, Mike! We love working with you and your family! Thank you for your business!"
Profile photo of J-son Noukham

J-son Noukham

December 5, 2024

5  out of  5
rating by J-son Noukham
"Thank you Wendy from State Farm for giving amazing service when I’m in need!"
We responded:
"Thank you for your review, J-son! Wendy does an amazing job for our insurance customers here at Katie Odeen State Farm! We appreciate your business!"
Profile photo of Wendy Adamek

Wendy Adamek

December 5, 2024

5  out of  5
rating by Wendy Adamek
"Great people, great service!"
We responded:
"Thank you for your review, Wendy! We appreciate you!"
Profile photo of Megan Balistreri

Megan Balistreri

December 5, 2024

5  out of  5
rating by Megan Balistreri
"Katie’s team is so great! I like to pop in time to time to get all of my insurance questions answered and they are so fun and friendly. Emily is quick to answer and explain any questions I have and has made getting insurance for my home and cars so seamless!"
We responded:
"Thank you for your review, Megan! We love when you stop in our office in Shakopee! Emily is a rockstar when it comes to insurance! Thank you for your business!"
Profile photo of Elias Abdirahman

Elias Abdirahman

December 4, 2024

5  out of  5
rating by Elias Abdirahman
"thanks wendy for her good jobs"
We responded:
"Thank you for your review, Elias! We agree - Wendy does a great job helping customers with their insurance - We are so glad to have you as a customer! Thank you for your business!"
Profile photo of Linda Mulder

Linda Mulder

December 4, 2024

5  out of  5
rating by Linda Mulder
"I am really glad to know Emily Mulder is taking care of our account we have with State Farm. Her attention to detail is always appreciated."
We responded:
"Thank you so much, Linda! We are so happy you love working with Emily on your insurance accounts! She is a gem to have here in the office."
Profile photo of Michael Demars

Michael Demars

December 3, 2024

5  out of  5
rating by Michael Demars
"Gavin helped me set up a new policy that literally saved me hundreds of dollars a year I'm very happy with the service and the friendliness of their business I would recommend them to anybody that asked me."
We responded:
"Thank you for your super review, Michael! Gavin is great at taking care of our customers. We know insurance is not always fun to deal with, and happy we could save you so much money on your coverage! Thank you for your business!"
Profile photo of Violet Madison

Violet Madison

December 3, 2024

5  out of  5
rating by Violet Madison
"Very efficient, and friendly, extremely satisfied!"
We responded:
"Thank you for your kind review, Violet! We are so happy to hear you are satisfied with your insurance here at Katie Odeen State Farm Agency. We appreciate your business!"
Profile photo of Bridgette Braquet

Bridgette Braquet

December 2, 2024

5  out of  5
rating by Bridgette Braquet
"The processes that Katie's office has set in place to take the best care of their customers is top notch. Their customer service cannot be beat. Everyone in the office is so friendly and helpful."
We responded:
"Thank you for your kind review, Bridgette! We love taking care of our customers with kindness and the insurance knowledge of over 81 years combined State Farm experience! "
Profile photo of Candace Wicks

Candace Wicks

November 19, 2024

5  out of  5
rating by Candace Wicks
"Katie and her team are really great!! It's my 1st time getting professional insurance after several other tries over some years. I was delighted that she did what she had to to get me started! Thanks so much for your teams time & patience! Look forward to continuing to work with you! Thanks again! Have a great week!! 👍"
We responded:
"Thank you, Candace! We are so happy we could help you insure your new business! We wish you the best of luck getting started! Thank you for your business - We appreciate you!"
Profile photo of Marissa Kottke

Marissa Kottke

November 14, 2024

5  out of  5
rating by Marissa Kottke
"Insurance is scary, however Katie & her incredibly friendly team make it easy. Breaking things down in easy to understand ways while always making sure your best interests are kept the highest priority."
We responded:
"Thank you, Marissa! We are so glad we made insurance less scary & easy to understand! Thank you for your business, we appreciate you!"
Profile photo of Alexandra Seurer

Alexandra Seurer

November 12, 2024

5  out of  5
rating by Alexandra Seurer
"My family loves working with Emily and Wendy! Very friendly, helpful, and knowledgeable."
We responded:
"Thank you for your review, Lexie! We agree that Emily & Wendy are amazing! We love helping you & your family with your insurance! "
Profile photo of Erica Skinner

Erica Skinner

November 8, 2024

5  out of  5
rating by Erica Skinner
"Katie and her team are easy to work with and extremely knowledgeable! I highly recommend Katie for all your insurance needs!"
We responded:
"Thank you for your glowing review, Erica! We love helping with all insurance needs!"
Profile photo of mike buscarino

mike buscarino

October 28, 2024

5  out of  5
rating by mike buscarino
"Have been very happy have her as Agent for Insurance since switch of old former Agent."
We responded:
"Thank you, Mike! We are so grateful for wonderful customers like you!"