Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Jensen

Michael Jensen

September 18, 2024

5  out of  5
rating by Michael Jensen
"Katie Odeen's office and staff are the very best! Quick with answers to any of my questions. Very helpful!"
We responded:
"Thank you, Michael! We are so grateful for your business and wonderful Google review!"
Profile photo of Melissa Kunz

Melissa Kunz

August 19, 2024

5  out of  5
rating by Melissa Kunz
"This team is great to work with. I had several old life insurance policies to "update" and set up the existing auto pay with a new account. Wendy gave concise, detailed instructions. The forms were sent out promptly and she provided updates every step of the way. I can't thank her enough for making what I thought was going to be a nightmarish task seem like a cakewalk!"
We responded:
"Thank you for your wonderful review! We are so glad Wendy was able to assist you with your life insurance & make everything easy for you! Thank you for your business!"
Profile photo of Brent Fires

Brent Fires

August 12, 2024

5  out of  5
rating by Brent Fires
"Katie provides the personal level of attention needed to help guide anyone through the insurance process. I've always been able to reach out and get an answer, exactly what you should be looking for in an agent. Highly recommend Katie and team if you are looking for the best!!"
We responded:
"Thank you, Brent. We love working with customers like you! "
Profile photo of Erik T

Erik T

July 29, 2024

5  out of  5
rating by Erik T
"I have had the privilege of knowing Katie Odeen and her team for many years and I highly recommend them to anyone needing great insurance and a phenomenal client experience. Their passion, professionalism, and knowledge are unmatched!"
We responded:
"Thank you, Erik! We appreciate you!"
Profile photo of Jeff Konigbagbe

Jeff Konigbagbe

July 4, 2024

5  out of  5
rating by Jeff Konigbagbe
"Katie & team are great to work with! They helped me with my homeowners insurance which provided great coverage and everything I needed to cover my first home! I am so thankful that I worked w/ Katie & her team for my insurance! For real, it’s hard to find good people. Immediately trusted these people from jump, and how they communicated w/ me, made me feel important, not just another number. Pretty great!!"
We responded:
"This comment genuinely made our day, Jeff! We're thrilled to hear that you had such a positive experience with our team. We appreciate you!"
Profile photo of Jean M

Jean M

July 3, 2024

5  out of  5
rating by Jean M
"Katie is a great leader, continually working to provide her team with the tools needed to be successful and provide customers with outstanding service!"
We responded:
"Thank you for your review, Jean! We appreciate you! :) "
Profile photo of William Spahn

William Spahn

June 28, 2024

5  out of  5
rating by William Spahn
"Katie and her team have great positive customer service and are always very diligent about addressing any questions/comments/concerns about insurance!"
We responded:
"Thank you for your review, Will! We love helping in a positive way :) "
Profile photo of Minh Quân

Minh Quân

June 24, 2024

5  out of  5
rating by Minh Quân
"Wendy, at the State Farm office Katie Odeen in Shakopee is a wonderful person. She helps me with everything from home insurance to car insurance, and she answers thousands of questions I have. Katie and team group were great too. For some reason, my review has been delayed. I would like to recommend to everyone this is the best insurance office I have experienced. 5stars!!"
We responded:
"Thank you, Minh! We appreciate your business and your generous review! We are so happy you enjoy working with Wendy, we think she is great too! :) "
Profile photo of Andrea Valentine

Andrea Valentine

May 31, 2024

5  out of  5
rating by Andrea Valentine
"Katie Odeens’ staff member Emily was incredible in assisting me with adding a new auto policy. She was professional, friendly and extremely helpful. In no time my vehicle was insured and it was so quick and painless! Katie and her staff are amazing. They set the bar high for customer service. Great experience!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Andrea! We love taking care of our customers and their families!"
Profile photo of Mark Hudson

Mark Hudson

May 22, 2024

5  out of  5
rating by Mark Hudson
"Lexie was wonderful in transition for my son and I to come to state farm. She provided all information for me. She was very friendly and available for any and all questions. Very satisfied!"
We responded:
"Hi Mark! We are thrilled to hear about your positive experience with Lexie! It's great to know she made your transition smooth and provided all the info you needed. We're always here to help, so don't hesitate to reach out with any questions."
Profile photo of Jimmy Theisen

Jimmy Theisen

May 10, 2024

5  out of  5
rating by Jimmy Theisen
"I want to thank Wendy for taking the time to talk with me this past Monday (May 6) in a phone conversation about my State Farm coverage on my 2010 Ford Focus. I felt like she was down to Earth and could be my next door neighbor. We had a get to know conversation with updates to my file and coverage which is up for renewal on June 1st. I was over the moon with the conversation with Wendy telling me about the staff that works at the Shakopee, MN State Farm office. I want to apologize to this office for being a bit tardy in this review with my work schedule and lack of readily available internet service made me string out the wait on my behalf to four days. Sorry for the inconvenience. Thanks again State Farm for being my insurance provider for over 30 years. If I need to change anything with my coverage, I will be sure to give this office a call. I hope the staff at this office has a wonderful spring and summer season. Happy travels to me and my aging Ford Focus as it gets me from point A to B. Have a great weekend and say "hi" to Jake from State Farm for me. LOL"
We responded:
"Jimmy! Thank you so much for your wonderful review! We are so happy that you are happy here at Odeen Insurance in Shakopee! Wendy takes great care of our customers, and you truly captured Wendy's personality and the way she works with our customers in this review. THANK YOU! Have a wonderful summer and we are so thankful for your business!"
Profile photo of Mitchell Lesser

Mitchell Lesser

April 18, 2024

5  out of  5
rating by Mitchell Lesser
"Katie is awesome"
We responded:
"Thanks for the shoutout, Mitchell. I really appreciate it! So glad to hear you had a positive experience. Your satisfaction means the world to us!"
Profile photo of Richard Haglund

Richard Haglund

April 5, 2024

5  out of  5
rating by Richard Haglund
"Katie's office and especially EMILY is FANTASTIC to work with!"
We responded:
"Richard, thank you for sharing your fantastic experience with Emily! Thank you for trusting us with your insurance!"
Profile photo of H.S. Bramanti (Shawn)

H.S. Bramanti (Shawn)

March 10, 2024

5  out of  5
rating by H.S. Bramanti (Shawn)
"Small town attention to detail makes Katie's office a very nice place to do my insurance business!"
We responded:
"Thanks for taking the time to leave such a great review, Shawn! It's always our goal to make sure customers feel comfortable and well taken care of. Thanks again for your support and for choosing to do your insurance business with us!"
Profile photo of Jon Welp

Jon Welp

February 22, 2024

5  out of  5
rating by Jon Welp
"Katie was great to deal with and saved me an unbelievable amount of money over what I had been paying on my home and autos. I highly recommend having her take a look at your policies, I was shocked by the difference in price for the same or better coverage."
We responded:
"Thank you, Jon! It was so fun working with you and providing better insurance coverage & saving you TONS of money!!"
Profile photo of Kylee Fundraiser

Kylee Fundraiser

February 9, 2024

5  out of  5
rating by Kylee Fundraiser
"Lexi has been a pleasure to work with! She has done a great job assessing our needs and finding creative ways to help us save some money! We appreciate you!"
We responded:
"Thank you for your review, Kylee! Lexie is a wonderful asset to our team & we are so happy to hear you are happy with how she was able to help you review your insurance needs & also find you ways to save money!"
Profile photo of David Smith

David Smith

February 2, 2024

5  out of  5
rating by David Smith
"We have used state farm for years but shifting to her office as our main agent has been fantastic. She was very thorough in helping us review what we had, think about what we may need, and evaluate options."
We responded:
"Thank you for your review, David! It is our pleasure to help with your insurance here at Katie Odeen State Farm!"
Profile photo of Terri Dunn

Terri Dunn

February 1, 2024

5  out of  5
rating by Terri Dunn
"Emily, at the State Farm Katie Odeen office in Shakopee, was who primarily helped me when I transitioned from another SF office. She was great! I met all the people there, and what a friendly, welcoming, and helpful group! Emily took the time to review my home and vehicle policies to make sure the coverages still pertained to current day. I would recommend this specific office to anybody looking for that type of customer service experience. 5 stars!!"
We responded:
"Thank you, Terri! We think Emily is GREAT, too! We are so happy you experienced a warm Welcome at Odeen Insurance! Thank you for your business!"
Profile photo of Charles Dam

Charles Dam

January 18, 2024

5  out of  5
rating by Charles Dam
"Friendly and helpful."
Profile photo of Logan Wenzel

Logan Wenzel

December 7, 2023

5  out of  5
rating by Logan Wenzel
"Katie and her team are tremendous. They do an excellent job supporting their community and assisting their local business owners with their insurance needs! If you’re in need of business insurance make your way into Katie’s office."
We responded:
"Thank you, Logan! We appreciate your generous review. We love helping our community & local business owners with their insurance! "
Profile photo of Victoria Moore

Victoria Moore

November 29, 2023

5  out of  5
rating by Victoria Moore
"10/10"
We responded:
"Thank you, Victoria - We appreciate your review!"
Profile photo of Jennifer Seurer

Jennifer Seurer

November 28, 2023

5  out of  5
rating by Jennifer Seurer
"State Farm & Katie are both top notch when it comes to educating you or helping you through a situation. Great work!!!!"
We responded:
"Thank you, Jennifer! We are thankful for your review! We love educating people about INSURANCE :) "
Profile photo of Dolan Seurer

Dolan Seurer

November 28, 2023

5  out of  5
rating by Dolan Seurer
"Katie sure put a great team together to provide exceptional customer service."
We responded:
"Thank you, Dolan! We appreciate you & your generous review!"
Profile photo of Jennifer Broden

Jennifer Broden

November 17, 2023

5  out of  5
rating by Jennifer Broden
"I worked with Wendy and Emily from Katie’s team recently to switch over our home and auto. It was such a seamless and easy process! Everyone has been so friendly and easy to work with!"
We responded:
"Thank you, Jennifer! We are so glad to hear you had a great experience with our office - Emily & Wendy are wonderful agents that work hard to protect families and make insurance as easy as possible!"
Profile photo of Ann Roth

Ann Roth

November 2, 2023

5  out of  5
rating by Ann Roth
"Katie’s knowledge of all insurance issues is excellent!!"
We responded:
"Thank you for your review, Ann! Our knowledge comes from over 23 years of insurance experience with State Farm! :) We are so glad you are happy with our office!"